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Published February 9, 2010 company news Leave a CommentTags: company news
We feel the need to tell our side of a story we know exists. We know there are complaints against us posted on other websites. And we know “purity products scam” is a suggested search or related search to our company name. We’re not going to hide from it.
We cannot express how bothersome this is to us all at Purity Products. On one hand we think it’s unfair. On the other hand we know we have made mistakes—it’s only human.
If we had a magic wand, we’d wave it and ask:
- that we never make any mistakes,
- that customers know that if we do make a mistake, we have a dedicated team here to make it right,
- and by golly, make the public complaints disappear.
No, we wouldn’t ask it for the winning Lottery numbers.
We know there is no magic wand.
Our plea is for you to give us a chance. We have a liberal 60-day money back guarantee policy. Sometimes telephone call volumes are high, and there is a wait, but be rest assured when a customer care specialist takes your call, they will assist you with the greatest of care.
If we did make a mistake, we’re here to fix it. We know waiting on the phone is not fun, especially if the matter is urgent. We’ve also buttoned-up our processes.
There are some things to consider too. We don’t intend for this to be an excuse for any unsatisfying experience, but our complaint volume is only a small fraction of a percentage of the thousands of packages we send out and calls we get monthly. We’ve been in business for over 15 years, and would never want to tarnish our reputation by partaking in any unethical practice, like “sticking you with the bill.” The Better Business Bureau understands this, and they’ve given Purity Products an A+ rating.
Thank you very much for your time and understanding.
The Product Reviews We Can’t Show
Published February 4, 2010 product experiences , product reviews Leave a CommentTags: product experiences, product reviews
For me, the level of work satisfaction of working for a company (and standing behind their products) depends greatly on what customers openly have to say. Call it a level of reassurance.
Part of my job responsibilities include looking after product reviews that come in. I see firsthand what customers think about our products.
There is a drawback to customer reviews, though, in the nutritional supplement industry. Each and every review must be reviewed first to ensure they are compliant with FDA guidelines. This means if the review is written in a manner that does not comply with guidelines, it can’t be posted. For example, if you posted a review on one of our products where you stated that our product cured a disease, or treated a serious health condition, we wouldn’t be able to post it publicly. To do so would violate FDA policy, which reasonably forbids food or supplement companies from claiming their products treat disease conditions. So while you may see those kinds of reviews posted on other sites, it means the company in question chooses not to comply fully with FDA guidelines like we do.
What ends up happening is that a lot of the most outstanding reviews don’t reach our website for all to see. We believe them. We’re delighted to read them. We just can’t share them with anyone.
The “hidden” reviews have made more than a believer out of me.
Because I work for Purity Products, naturally friends and family will ask me about nutritional supplements. I’m proud and confident to recommend our products to them. When asked “are you just saying that because you work there?,” I say, “don’t take my word for it, read the reviews on our site.” Followed by, “if only you can read the reviews we can’t post.”
- Matt Soreco
Roid Rage? Don’t get mad. Just Rectify™ it!
Published February 3, 2010 product news Leave a CommentTags: product news
Hardly a week goes by where another star athlete isn’t exposed for using illegal steroids. Well, at Purity Products, when we think of “Roids”, we’re not thinking about bulging biceps.
Believe it or not, we’re thinking of a different kind of bulge and another kind of “Roids”. Yep, we’re talking Hemorrhoids, the ol’ “Big H.”
For nearly three decades, while millions of us Americans have struggled mightily with the Big H, our European counterparts have enjoyed the magic of two special orange peel extracts, that when combined together in the right ratios and the right amounts, provide powerful benefits for this most sensitive of areas.
Envy those sophisticated Europeans no more! Because our brilliant product development group (some might say out of sheer selfish personal motivation, although it would never be admitted by the unnamed individual who has long suffered from them) located the source of these amazing compounds in Spain, and the end result is the most amazing dietary supplement that you should NOT be embarrassed to try – Rectify™.
Does the name not say it all? All kidding aside, Rectify™, which is an oral pill, is clinically proven to deliver powerful results. It will directly address the underlying structure and function of the veins in that area, promoting their health and integrity, both in the short term, and more importantly, to build lasting long term results.
So as far as Purity Products is concerned, the only Roid scandal is that we didn’t know about this sooner!
- Jason Kam
Lycopene Omega-3 Super Formula
Published February 1, 2010 product news Leave a CommentTags: product news
We’re pleased to announce the release of our new Lycopene Omega-3 Super Formula.
Bolstered with plant sterols, Lycopene Omega-3 Super Formula is positioned as a powerful natural tool to help people manage healthy cholesterol levels. Along with Purity Products’ concentrated fish oil and 15mg of Lycomato®, the new formula also features a powerful dose of vitamin D3.
For more info, please read our press release:
Get Your Omega-3s, Not Mercury
Published January 29, 2010 health topics Leave a CommentTags: health topics
With the wave of research building on the health benefits of omega-3 fish oil for the heart, joints, brain and skin it’s time you put together a strategy to get the omega-3s without the mercury!
How are you going to get your Omega-3s? Eating fish regularly can be wise, but it’s recommended that you avoid indulging in the “big” fish at the upper end of the food chain. These bigger fish, tuna, king mackerel, tile fish, etc, often have more mercury than the smaller fish. Eating fish with mercury routinely is particularly problematic for people who have a propensity for sushi and seafood. So have your mercury level tested periodically, and ask your doctor to review the results with you.
Also consider supplementing with pure, pharmaceutical grade fish oil, such as the omega-3s Purity Products features online, which are mercury free. This provides an easy way to enjoy the heart, joint, brain and skin benefits of fish oil, without worrying about the side effects of mercury.
Here is a recent report by the U.S. Geological Survey, which found that there is widespread mercury contamination in streams in the United States, which of course leads to the fish living in those streams to have excessive levels of mercury as well:
http://pubs.usgs.gov/sir/2009/5109/
http://pubs.usgs.gov/sir/2009/5109/
Here are our ultra-pure pharmaceutical grade omega-3 fish oil supplements:
http://www.purityproducts.com/
http://www.purityproducts.com/
Ketchup? Catsup? Whatever! Hang on to those Lycopene pills!
Published January 28, 2010 product news , supplement news Leave a CommentTags: product news, supplement news
Do you eat ketchup? What about tomato sauce? If so, you’ve probably noticed the word “Lycopene” popping up on the labels recently. Hmmm. Seems the large food companies have finally figured out the wisdom of promoting the powerful compounds found within their foods or beverages. We’re seeing the continued rise of the already gigantic category that’s come to be known as “functional foods”. Essentially, as we perceive it, at least in terms of the marketing, it’s the attempted marriage of foods with dietary supplements.
Unfortunately, many of these products, as fine as they might be in and of themselves, often fall far short in the “functional” part, because they typically don’t contain enough of the purported active ingredient to deliver a meaningful benefit to the user, despite what the label might imply.
Another potential problem is often with the consistency or regularity of usage. For example, a small dose of lycopene ingested once or twice a week probably would not deliver the same benefits as a therapeutic dose taken every day in supplement form. As far as I can tell, most of the research done on lycopene involved regular daily supplementation with doses much higher than you’d expect in your standard dollop of ketchup.
Bottom line- if you like ketchup, by all means, enjoy it. For sure, some Lycopene is better than none. Heck, we even have a best-seller that features a few milligrams as part of the mix (although we do not claim it will deliver the benefits of the full dose). But if you want to enjoy the full benefits of Lycopene, get a hold of a supplement with 15mg or more per day. In our view, the best brand of supplemental lycopene is LycoMato® – It’s the one we use (with the fill 15mg dose) in our Lycopene Omega-3 Super Formula.
- Jason Kam
Purestin – Suntheanine is great for sleep
Published January 27, 2010 product experiences Leave a CommentTags: product experiences
I know a lot of folks have a little trouble getting to sleep, at least occasionally. Or maybe your issue isn’t falling asleep, but rather staying asleep. Typically I sleep like a baby (Quick interlude- why does the expression “sleep like a baby” connote deep solid undisturbed sleep?? My 2 kids, when they were babies, normally screamed half the night, either pooping themselves into a mud bath, demanding milk, or just hollering away for some inexplicable but highly interruptive reason!)…
Anyway, recently, for some reason, I noticed that I was consistently waking up in the middle of the night, and it wasn’t so easy to quickly get back to sleep. As you can imagine, I was waking up groggy, grumpy and asking myself “How many hours before I can return to my bed?”
So the first thing I thought of was that maybe I need to stick to one glass of red wine with dinner instead of two. Tried this for a few days and didn’t really help much, which was frustrating because it was the only obvious thing I had changed in my routine recently. Now while I bounce up and down 10 or so pounds, I’m not overweight. I run fairly consistently. I avoid sugar (most of the time). All my numbers are rock solid. I did not feel abnormally stressed out.
So I decided to call in the big guns- Purestin, our sleep supplement which features Melatonin and Suntheanine, which is just a fabulous evidence-based ingredient derived from green tea. And while I know you’re thinking “Wait a second, doesn’t this guy SELL this product? How objective can he be?” I have to say I felt the difference the first night.
We know Melatonin works. And Suntheanine is great for sleep because it basically helps you relax without having sedative properties. And Suntheanine is special because there’s actually data showing it helps you wake up feeling more refreshed.
Fortunately, it helped me here as well. All in, it’s been 3 good nights, and mornings, in a row, and I’m excited about our future with this formulation.
- Jason Kam
Purity Products featured on GreenStreet LI
Published December 24, 2009 company news Leave a CommentTags: company news
Check out the write up GreenStreet LI did on us about our environmental efforts in their “Purity Products – GreenLeaders” article.
Back in October, we participated in Blog Action Day, which was focused on climate change. We wrote up more details on our environmental efforts then. If you want to learn more, check out our post from Blog Action Day.
Supplements are the simplest, safest way to get vitamin D
Published December 22, 2009 supplement news Leave a CommentTags: supplement news
According to a recent report by Harvard Health Publications’ Harvard Heart Letter, supplements are the simplest, safest way to get vitamin D.
The report also reinforces what we’ve been saying for some time on this blog–that millions of Americans do not have enough vitamin D in their bodies, and the current RDA may not be enough for a lot of people. Also, vitamin D is not just good for bones, but for overall health as well.
Don’t just take it from us, read the letter here:
http://www.health.harvard.edu/newsletters/Harvard_Heart_Letter/2009/December/vitamin-d-a-bright-spot-in-nutrition-research
